Terms of withdrawal

Right of withdrawal

Full withdrawal of the goods: You can withdraw without penalty and without giving any justification, within thirty working days from the date of purchase of the goods, communicating the will to withdraw by e-mail to the following e-mail address: loverstec@gmail.com

Always remember to keep the invoice and the letter of the car of the shipped package, because this documentation will be required of you when returning the goods.

Goods Withdrawal Procedure: Anticipate your request by email, follow our instructions and receive the refund (equal to the value of the goods correctly returned) according to the payment method of your choice: bank transfer or PayPal. The only expenses to be incurred by the customer are those for shipping the product. The right of withdrawal expires completely if the returned product is not intact, that is: absence of elements integrated into the product (accessories, batteries, cables, enclosures, instruction manuals, etc.); product damage for causes other than transport, alteration or removal of seals on cartridges or toners. The right to mark and the surcharge for delivery by appointment are not refunded.

Return Procedure: Anticipate your request by email, follow our instructions and receive the replacement or refund (equal to the value of the goods correctly returned) according to the payment method of your choice: bank transfer or PayPal. The only expenses to be incurred by the customer are those for shipping the product. The right to mark and the surcharge for delivery by appointment are not refunded.

How to prepare the package for return: Send the goods along with the copy of the invoice and the letter of the car by ordinary package to the following address: Loverstec - Via Alfredo Pecchia, 166 Arzano (NA), Italy.